Guide

Plans and billing

For owners

Where

Everything is on the Plan and billing page: your plan, what you have used, your card and invoices, and the ways to change or leave.

The trial

The first 14 days are free and need no card. We tell you before the trial ends. When it ends with no card on file, posts can still be sent in and approved, and they wait until a card is added.

Paying

Add a card on the Plan and billing page. You can pay by the month or by the year. The card is taken by our payment provider on its own page, and tax, where it is due, is added there. A receipt is sent to the admins by e-mail for every invoice.

What counts as a post

One approved item counts once, on however many channels it goes out, and still counts if it is later taken down. Posts over your plan's number are charged at the price shown on the page.

If a payment fails

We tell you and try again. Nothing is paused at first. If payments keep failing, publishing is paused until the card is updated, and resumes by itself when the payment goes through.

Changing plan

A larger plan starts at once. A smaller plan starts when the period you have paid for ends.

Cancelling

Cancel stops billing at the end of the period you have paid for. After that day approved and scheduled posts are held, your connected accounts stay connected with nothing posted to them, and your posts and settings are kept.

Your data and closing the account

Download my data writes everything we hold for your business to one archive and sends you the link. Close my account erases everything after a cooling-off period, during which any admin can keep the account.

All guides

For a person, an admin of your business can write to support from the Help page of the admin app.