Guide

Sending a post

For staff and contributors

What to send

Send your photos or one video to your business's number or bot, with a few words about them or a voice note. That is all. You do not need codes or special words.

Which location it is for

If you send for one location, the post is made for it. If you send for several, say the place in your words, and you are asked only when it is not clear.

People in the picture

When a face can be seen, or you mention a client, you are asked whether the person agreed to be posted. Answer with the buttons: yes, blur the faces, or do not post it. A video cannot be blurred.

What happens next

You get one message saying it arrived, and it changes as the post moves on. The post goes to the person who approves. You hear again when it is out, with the links.

If something is unclear

Send the word menu to see what else you can do, or status to see where your posts are. To ask a question, start your message with a question mark.

A quiet day on WhatsApp

WhatsApp lets us write to you freely only within a day of your last message. After a quiet day you may get a short fixed message instead. Reply to it and everything carries on as usual.

All guides

For a person, an admin of your business can write to support from the Help page of the admin app.